When it comes to hospital follow-ups, telehealth will ease this process for both patients and providers. Without the need to be logged into our telehealth platform, One Touch Text Alerts will send an SMS text to designated clinicians once a patient enters their virtual waiting room for a video visit. Provide more proactive care and accessibility. Healthcare systems and medical directors must embrace virtual care in their hospitals and clinics to accommodate their patients’.  Connect with your patients where they are, any time and anywhere. 

One Touch Telehealth’s behavioral health solutions have simplified the process for psychiatrists, psychologists, and licensed therapists (LPCs) who specialize in treating mental health disorders, including addiction. With the emerging popularity of telemental health services, patients have come to expect to have access to telehealth solutions from their providers. One feature that clinicians specifically love about One Touch Telehealth is the Patient Routing System. What are your patients video calling in for? Is it an intake assessment? Group the correct mental health specialist to take the call.

Home health services will continue to see demand as at-home care among seniors rises. The senior demographic has expressed a desire for accessible telehealth solutions in the comfort of their homes. Our platform enables a frustration-free experience for seniors and their caregivers. Providers can streamline the user experience by incorporating the One Touch Text Link. To connect with the patient, the provider can send a personal link via SMS text directly from the portal. Upon receipt, all a patient has to do is click the link to join their telehealth appointment.

Unlike acute care, chronic care is long-lasting, which causes higher touchpoints inpatient care. It’s important to give patients the means to connect with a physician instantly when a medical issue arises. The One Touch Telehealth platform allows doctors practicing Nephrology, Oncology, and Cardiology to gain the benefits of telehealth with that instant connection. Our Direct Connect feature gives your patients the ability to video chat directly using your personal, dedicated video phone number. And, all from your own website! 

One Touch Telehealth facilitates the emergency department intakes by allowing patients to consult about pain or discomfort in the comfort of their home. Reducing the size of your waiting room. Using our browser-based telehealth platform, providers can create an excellent patient experience. Create a virtual waiting room that gives patients the ultimate experience. ERs and Clinics can maintain true to their brand by customizing who they are with our Custom Colors and Messaging feature. We do all the work behind the scenes, making you look good. 

Telepharmacy is vital for patient education, especially due to the rise in medication delivery services, where pharmacists don’t necessarily have the option to answer questions or give consultations. By utilizing One Touch Telehealth’s portal, pharmacists can provide proactive care to patients who have questions about their medications. Using a dedicated and secure video phone number on your website, pharmacist can field patient education and adherence virtual appointments. With the Direct Connect feature pharmacists  to balance their time with patients, rather than just focusing on filling scripts.

As telehealth adoption soars, it’s potential continues to be widespread. Both patients and providers have seen the immediate benefits of telehealth visits. Virtual care allows better patient outcomes, increased operational efficiencies, and reduces physician burnout. Whether you are the CEO of a hospital, a clinician serving chronic care patients, or a therapist connecting with clients, telehealth is proven to be a must-have rather than a nice-to-have. Regardless of the healthcare market, the use cases and patient demands speak for themselves.