Benefits of Telehealth
by Market
Providing Telehealth
Services to All
Our Telehealth Markets

Practice Groups
With telehealth, physicians of primary care practices are provided more revenue and increased operational efficiencies which led to a better work/life balance.

Hospitals
Expand patient care beyond the four walls for non-acute patient needs and proactive follow up care. Improve both patient and physician experience.

Behavioral Health
Telebehavioral health can provide patient access to care while reducing relapse and readmission rates. Reduce the stigma of telemental health.

Pharmacy
Telepharmacy allows both retail and consultant pharmacists to deepen relationships, providing more proactive care to patients and caregivers.

Chronic Care
Manage high risk, chronic care, and non-compliant patients with more proactive touch-points and check-ins. Improve the quality of care for patients with simple, easy to use telehealth.

ERs & Clinics
Provide emergency room triage with telehealth to reduce patient wait times, and optimize staff across locations. Compete with consumer-facing telehealth applications.

Senior Care
With the aging senior population, provide virtual care regardless of location to nursing homes, long-term care facilities, or patients at home. Keep patients safe and provide caregiver convenience.


The Ultimate Healthcare Game Changer - Telehealth
Telehealth is a true game-changer in healthcare. The ability to connect with patients wherever they are, is truly important.
– Charles Combest, Senior Marketing Manager
Practice Groups
Doctor’s offices need to fulfill patients’ demand for digital appointments beyond the four wall office setting. It’s hard to debate why patients love telehealth from their home or office vs. the average commute time of 2.5 hours for an office visit. Practice groups need to look at telehealth as another means of patient communications that can drive additional revenue and operational efficiencies.

Pediatrics

Primary Care
Top Telehealth Features for Practice Groups
Practice groups across the nation are implementing telehealth solutions. But, are they implementing the right one? The patient and the provider need to have a simple telehealth experience. Finding the perfect telehealth provider is essential. One Touch Telehealth’s Patient Routing System allows you to group providers based on specialty and skill. Provide on-demand and instant routing for after-hours and weekends. Patient care is simple with us. No mobile app downloads required.

Direct Connect

One Touch Text Link

Patient Routing System

Mobile Portal
HOW IT WORKS


Providing Patient Convenience
“Telehealth really means, convenience. It means better patient outcomes. And most importantly, to me, it means better caregiver experience.”
– Carrie Chitsey, CEO & Co-Founder
Hospitals
The reduction in emergency room revenue has to get hospitals to think beyond urgent care and clinics. Virtualize your hospital for low acuity needs to patients in-home, facilities, and rural demographics. Provide follow up care post outpatient surgery or proactive care post-discharge to reduce readmissions. Increase your patient outcomes, competitive advantage, and customer satisfaction scores. The significant positive changes in reimbursement have made telehealth no longer a nice-to-have but a must-have. Hospital administrators need to think about telehealth as virtual care, regardless of patient location.
Telehealth in Hospitals
When it comes to hospital follow-ups, telehealth will ease this process for both patients and providers. Without the need to be logged into our telehealth platform, One Touch Text Alerts will send an SMS text to designated clinicians once a patient enters their virtual waiting room for a video visit. Provide more proactive care and accessibility. Healthcare systems and medical directors must embrace virtual care in their hospitals and clinics to accommodate their patients’. Connect with your patients where they are, any time and anywhere.

Text Alerts

Patient Routing System

Reporting & Analytics Dashboard

Instalink
HOW IT WORKS


Expanding Access to Care
“When we look at youth mental health and we look at senior mental health, which are kind of the bookends of the mental health, there still is a huge opportunity to use telehealth to reach these segments.”
– Carrie Chitsey, CEO & Co-Founder
Behavioral Health
Telebehavioral health is beyond telepsych and therapy sessions, it’s about providing better access and reach instantly. Innovation in telebehavioral health can be extended to case management, social workers, and video peer to peer support. For two demographics specifically the youth and the rising senior population, telehealth has never been greater to break down stigmas and provide virtual telebehavioral into facilities and schools.

Mental Health
Behavioral Health Solutions
One Touch Telehealth’s behavioral health solutions have simplified the process for psychiatrists, psychologists, and licensed therapists (LPCs) who specialize in treating mental health disorders, including addiction. With the emerging popularity of telemental health services, patients have come to expect to have access to telehealth solutions from their providers. One feature that clinicians specifically love about One Touch Telehealth is the Patient Routing System. What are your patients video calling in for? Is it an intake assessment? Group the correct mental health specialist to take the call.

One Touch Text Link

Patient Routing System

Instalink

Mobile Portal
HOW IT WORKS


Simple Telehealth for Seniors
“Telehealth for seniors is all about simplicity. A true Telehealth platform should improve patient convenience and patient accessibility.”
– Kacy Wells, COO & Co-Founder
Senior Care
With the rising Baby Boomer population, the emphasis on senior care is at the forefront. There is an increasing number of seniors with chronic care conditions that need a higher level of care whether at home, in a nursing home, or in assisted living facilities. For Gen X tech-savvy caregivers the convenience and demands for telehealth have skyrocketed. Telehealth bridges the gap to provide patients safe at home while providing more proactive care management. Simplicity is key for this patient population, we’ve solved for this with 2-click simplicity that requires minimal training for even the non-tech savvy user demographics.

Hospice

Home Health
Telehealth Technology – Built for Seniors
Home health services will continue to see demand as at-home care among seniors rises. The senior demographic has expressed a desire for accessible telehealth solutions in the comfort of their homes. Our platform enables a frustration-free experience for seniors and their caregivers. Providers can streamline the user experience by incorporating the One Touch Text Link. To connect with the patient, the provider can send a personal link via SMS text directly from the portal. Upon receipt, all a patient has to do is click the link to join their telehealth appointment.

One Touch Text Link

Text Alerts

Instalink

Reporting & Analytics Dashboard
HOW IT WORKS


Improving Patient Experience
“What telehealth has done for rural demographics is really saved those patients drive and travel time. Especially for our chronic care demographics that now have the ability to be able to use telehealth for oncology or nephrology.”
– Charles Combest, Senior Marketing Manager
Chronic Care
Chronic diseases affect approximately 133 million Americans which represent more than 40% of the US population. With healthcare moving to a value-based care model, this makes healthcare administrators think more strategically about providing more proactive and virtual care. Providers can benefit greatly by offering telehealth services to improve patient engagement, outcomes, and satisfaction. Our telehealth solution for chronic care disease management whether in heart disease, renal care, or cancer, can provide benefits for providers, patients, and caregivers.

Nephrology

Oncology

Cardiology
Telehealth for Chronic Care Management
Unlike acute care, chronic care is long-lasting, which causes higher touchpoints inpatient care. It’s important to give patients the means to connect with a physician instantly when a medical issue arises. The One Touch Telehealth platform allows doctors practicing Nephrology, Oncology, and Cardiology to offer that instant connection. Our Direct Connect feature gives your patients the ability to video chat directly using your personal, dedicated video phone number. And, all from your own website!

One Touch Text Link

Text Alerts

Direct Connect

Patient Routing System
HOW IT WORKS


Telehealth Triage Made Simple
“One of the things that we talk a lot about is not only the patient experience, which is key to telehealth adoption, but the physician experience. A simple telehealth solution packed with easy to use features.”
– Carrie Chitsey, CEO & Co-Founder
ER & Clinics
One Touch Telehealth is built to provide emergency departments with a telehealth solution that keeps patients safe and out of the waiting room. How much time is lost consulting with patients who did not need to come in? By implementing a telehealth triage, you will be able to treat the appropriate patients in person or via virtual care. By allowing your channel of choice, patients and providers can connect anywhere, at any time. No mobile apps or hardware is needed. As a 100% browser-based telehealth solution, we allow you to add a widget to your website in minutes. With limited training needed, get up and running within a 24-hour turnaround.
Telehealth Emergency Department
One Touch Telehealth facilitates the emergency department intakes by allowing patients to consult about pain or discomfort in the comfort of their home. Reducing the size of your waiting room. Using our browser-based telehealth platform, providers can create an excellent patient experience. Create a virtual waiting room that gives patients the ultimate experience. ERs and Clinics can maintain true to their brand by customizing who they are with our Custom Colors and Messaging feature. We do all the work behind the scenes, making you look good.

Custom Colors & Messaging

Text Alerts

One Touch Text Link

Patient Routing System
HOW IT WORKS


Learn How to Go Beyond Telehealth
“After 5 mins of viewing the platform, you’re hooked. It’s truly the future of virtual care.”
– Kacy Wells, COO & Co-Founder
Pharmacy
Whether a retail or consultant pharmacist, telepharmacy allows new revenue opportunities beyond the four walls. In addition, the operational efficiencies provided by telepharmacy create opportunities for pharmacists to spend more time with patients vs. just filling scripts. Our video telepharmacy solution can be added to your website in 2 minutes or less. With our 2-click simplicity, allow you to improve access to care for patients to use their mobile device, tablet, or computer to have an instant video consult with a pharmacist.
Telepharmacy Solutions
Telepharmacy is vital for patient education, especially due to the rise in medication delivery services, where pharmacists don’t necessarily have the option to answer questions or give consultations. By utilizing One Touch Telehealth’s portal, pharmacists can provide proactive care to patients who have questions about their medications. Using a dedicated and secure video phone number on your website, pharmacist can field patient education and adherence virtual appointments. With the Direct Connect feature pharmacists to balance their time with patients, rather than just focusing on filling scripts.

Direct Connect

Patient Routing System

Instalink

Text Alerts
HOW IT WORKS
Virtual Care and Telehealth
As telehealth adoption soars, it’s potential continues to be widespread. Both patients and providers have seen the immediate benefits of telehealth visits. Virtual care allows better patient outcomes, increased operational efficiencies, and reduces physician burnout. Whether you are the CEO of a hospital, a clinician serving chronic care patients, or a therapist connecting with clients, telehealth is proven to be a must-have rather than a nice-to-have. Regardless of the healthcare market, the use cases and patient demands speak for themselves.