The One Touch Telehealth Team is no stranger to technological innovation, either by running large companies, big five consulting or founding their innovative technology startups. The executive team has founded nine previous startups before launching One Touch Telehealth. The team is backed by leading industry innovators, physicians, advisors, and investors. After working on video chat SaaS technology for five years, One Touch Telehealth is launching its Version 5.0! Read more here.
The COVID-19 global pandemic forced virtual video communications to become the new ‘normal’ in everyday life, especially in health care. Since then, COVID demanded that healthcare organizations adapt quickly and provide a critical solution to continue serving their patients safely, telehealth.
Patient and provider adoption had increased significantly. Telehealth claim lines increased 4,347% nationally from March 2019 to March 2020, as pictured on the left.
One Touch Telehealth’s patient survey data revealed that 95% of patients were “very likely” to “somewhat likely” to want to use video telehealth again.
“Healthcare organizations have to think about telehealth as a long-term strategy in the future ‘hybrid model’ of patient interactions.”
– Carrie Chitsey, Co-Founder and CEO of One Touch Telehealth
What’s in One Touch Telehealth Version 5.0?
Image Capture
Whether a wound or post-surgical follow up/store and forward, capture, and save a high-resolution image during your consultation to help take a closer look.
In-Video Messaging
Help save time with our in-video messaging feature to communicate in real-time while in a consult. Save time on patient email and follow up.
In-Video Secure Link
Send links to patient docs, lab results, or other private content via our HIPAA compliant platform.
Multi-Party Connect
Transfer calls to other clinicians, front office, or nursing staff within your organization for workflow efficiency. Ability to add external parties such as caregivers, case managers, or care teams.
Screen Share
Share your screen (provider or patient) while in a video consultation. Participants can view the screen while in-consult from any supported browser without downloading a single mobile app.
Click Here to See the Features in Action
How Are These Features Used?
Image Capture
The Image Capture feature allows clinicians and patients to take high-resolution images at the click of a button during their video consultation. The 4K Ultra HD video quality will give patients and providers the ability to capture images in real-time.
Common Use Cases:
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Do you need a real-time patient image? Whether it’s a wound or surface injury, providers can capture and save a high-resolution image during your consultation to help take a closer look at making a diagnosis.
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Are you a dermatologist, perhaps, looking to diagnose a patient’s skin condition? Using the Image Capture feature can give you an exact crystal look.
In-Video Messaging
The In-Video Message feature improves and clarifies communication among patients and providers. Send a private message with a provider or send a chat to the whole video consult. This feature allows you to save time and get things done faster at the same time.
Common Use Cases:
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Strengthen patient relationship management with a convenient, non-intrusive familiar way of communication.
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With patients that are hard of hearing or speaking, this form of communication makes telehealth visits suitable for all.
In-Video Secure Link
Via in-video messaging, send links to online documents, videos, or content on your website. This feature provides instant sharing in a secured, HIPAA compliant portal.
Common Use Cases:
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Clinicians can send secure, private links to patient forms, post-surgery content, videos, and more.
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Providers can easily share links to patients’ lab results to discuss them in a 100% HIPAA-compliant, in-video consult.
Multi-Party Connect
Transfer calls to other clinicians, front office, or nursing staff within your organization for workflow efficiency. Ability to add external parties such as caregivers, case managers, or care teams.
Common Use Cases:
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Enable multiple providers to treat a patient virtually. Connect provider to provider.
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Patients can also connect with family members and/or decision-makers while connecting with their provider or clinician, especially in the cases of home health for senior care.
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Connect multiple people in multiple places to increase efficiency and decrease back and forth communication.
Screen Share
Screen share allows you to do exactly that! Share the contents of your screen with other participants in the telehealth appointment. Both patients and providers have screen share capabilities on their desktops.
Common Use Cases:
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Show examples directly to your patients via screen share. Show them treatments on your computer screen instantly.
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Screen sharing is an easy yet powerful way to foster close collaboration. Providers can share live video of patient results and exam results.
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Screen Sharing is great for in-depth group mental health therapy, guidance, support, and overall team collaboration.
Video Communications Designed for an Optimal Patient-Provider Experience
We empower healthcare organizations to provide patients and providers with a simple-user-experience telehealth solution. With a feature-rich, 100% browser-based telehealth platform, solution. No IT. No hardware. White-labeled implementations in less than 24 hours.
As video interaction becomes the new normal in every aspect of life, One Touch Telehealth takes the next steps to revolutionize the telehealth industry by introducing critical new features that go “Beyond Virtual Care.”
Are you interested in learning more about Telehealth 5.0? Let us show you a demo of how it works! Schedule a time to chat now.