About Us & Our Telehealth Company


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Our Company Vision

About Our Telehealth Company

Our telehealth company was created after seeing a need for convenient, simple, affordable, and reliable video patient interactions. Our company has built a solution that was made specifically for medical practice groups, home health, and other medical facilities. 

We provide a white-labeled solution to maintain their patient experience and control the process right from their own website. 

These features of our virtual care platform allow health care providers to acquire and retain patients in today’s digital landscape with virtual telehealth visits.

To have the best patient and physician experience, video conferencing does NOT work. We allow providers to practice medicine vs. being technical support. We’ve made our video telehealth SaaS platform a health service affordable for even small practices.

Our Founders 


Carrie Chitsey

Carrie Chitsey

CEO & Co-Founder

Carrie Chitsey, a native Austinite, is a digital technology innovator currently on her 7th company. She is nationally recognized as Top 50 Healthcare Technology CEO’s of 2019, Top 100 Female Founders, Top 50 Mobile Experts, and Top 40 Under 40 Marketing executives.

She is extremely passionate about mental health and the opioid crisis. This led her to start the non-profit Humans Helping Humans and expand her podcast “Executive Innovation Show” to gain awareness. She calls Austin home and bleeds burnt orange. Hook’em! 

Kacy Wells

Kacy Wells

COO & Co-Founder

Kacy C. Wells is the Co-Founder and President of One Touch Telehealth in Austin, Texas. Before One Touch Telehealth, Kacy was the Co-Founder and Partner of GO2 Advertising in Cleveland, Ohio.

During his 25 years of sales and marketing experience, he helped create major advertising solutions for numerous large brands. American Heart Association, Cisco, Time Warner Cable, Comcast, Fed Ex, Sherwin Williams, and Luxottica among them. He is a diehard Buckeye. 

Learn More About Our Telehealth Company


One Touch Telehealth is part of the One Touch Brands family of companies. The One Touch Brands companies consist of One Touch Video Chat, One Touch Video Banking, One Touch Law, and One Touch Interviews. It was founded by Industry Executives FOR Industry Executives.

Our team is no stranger to technological innovation, either by running large companies, big 5 consulting, or founding their own innovative technology startups. The seasoned executive team has founded 9 previous startups before founding One Touch Telehealth. The team is backed up by leading healthcare innovators, physicians, advisors, and investors. 

One Touch Telehealth is located in Austin, Texas. Our telehealth company is founded by serial entrepreneurs for medical professionals. We CHOOSE to be entrepreneurs to drive change and be passionate about everything we do.​ As telemedicine services are accepted by private insurance, Medicare, and Medicaid, it will become a primary point of care.

Driving change within healthcare technology by allowing patient engagement via mobile devices, desktops, and tablets, we want to improve outcomes for patients. We saw problems with patient access in rural areas, no show rates in mental health appointments, and more. Our telehealth solutions aim to solve these issues. 

Telehealth Company Location

Recent Telehealth Press

Telehealth Company New Features

New Release 5.0 Beyond Virtual Care

Leading the telehealth industry through driving adoption and change.


ATX Woman to Watch

The women chosen are some of Austin’s “most engaging, empowering, and successful women.”

Telehealth Company Technology Innovators

Top 50 HealthTech CEOS

CEO, Carrie Chitsey was nominated as a “Top 50 Healthcare Technology CEO of 2019”.

How We Give Back

Telehealth Company Enrichment

Our team is passionate about changing healthcare as well as providing access to rural  and underserved demographics. We strive to improve patient outcomes and provide a better quality of life to caregivers and clinicians. To drive change, we’re involved in many influencer groups driving healthcare change. 

We’re not just a telehealth company, we invest in healthcare outcomes for underserved populations. A portion of our revenue goes to impact and save lives in mental health, youth suicide, the opioid crisis, and addiction. This is why our Founders started the non-profit Humans Helping Humans to impact relapse and readmission rates. We offer virtual visits and telehealth services for mental health providers.