How Does Our Telehealth Technology Work?

How Does Our Telehealth Technology Work?

Telehealth Technology That Brings You Proactive Virtual Care

Our team has built a telehealth technology that allows you to mirror in-person workflows allowing for the maximum ROI. In addition, our design focused on the user experience making it simple to connect, with 2-clicks for the patient and 2-clicks for the clinicians. Proactive telehealth technology is no longer about basic transactions (1:1 video calls) it’s about proactive virtual care. If telehealth is a long-term strategy for your healthcare organization, then our video care collaboration is the tool your need in your virtual care arsenal.

Telehealth Technology That Brings You Proactive Virtual Care

Our team has built a telehealth technology that allows you to mirror in-person workflows allowing for the maximum ROI. In addition, our design focused on the user experience making it simple to connect, with 2-clicks for the patient and 2-clicks for the clinicians. Proactive telehealth technology is no longer about basic transactions (1:1 video calls) it’s about proactive virtual care. If telehealth is a long-term strategy for your healthcare organization, then our video care collaboration is the tool your need in your virtual care arsenal.

Telehealth Technology Numbers

3 Simple Options for Patients to Connect

Telehealth Routing System

Routing System

Route patients on-demand to skilled clinicians anywhere they are needed.

Telehealth Text Link

Text Link

Send patients a secured SMS link to connect with one touch.

Telehealth InstaConnect

InstaConnect

Share your secured link or dedicated video “phone number” to enter through your web patient lobby.

Digital Website Patient Lobby: White-Labeled Patient Experience

Telehealth Technology Patient Lobby

Web Patient Lobby

Add your own white-labeled telehealth web patient lobby to your website in less than five minutes! With 2-click simplicity, we kept the patient experience and physicians’ experience top of mind. There are no 3rd party app downloads needed! We save healthcare organizations the time of playing technical support and missing out on valuable time with patients, giving you the highest patient and provider adoption. This is why 95% of our patients say they want to use telehealth services again.

Key Takeaways

  • Customize your telehealth web widget in less than 24 hours with a white-labeled patient experience.
  • You look innovative and own the patient journey while we sit behind the scenes. 
  • Patients can connect directly from your website! No app downloads or third-party plug-ins needed.

Telehealth Platform Breakdown

Telehealth Technology Platform Interface Built for Provider & Patient Simplicity

Telehealth Technology Diagram
1. Connection Health Meter

Monitor real-time connection (WIFI or carrier) and camera resolution. Know if you or the other party has a bad connection to prevent dropped calls.

2. Large 4K Video Screen

The video quality clarity needed for minor details, identity verification and image capture. 

3. Visit-Room Management and Screen Share

Mirror in-person workflows for video call transfer, add clinicians, external caregivers, and have the ability to share your screen with patients or care team members.

4. Mobile To Mobile

Take telehealth calls on the go, access your patient care in the palm of your hand. 

5. InstaConnect

Ability to message patients in a video session, on-screen collaboration and add external and internal parties, securely to the video call. 

Telehealth Technology Diagram

Telehealth Technology: Platform Features

Our telehealth platform provides you all the tools you need for proactive virtual care and collaboration. Our features all you to have your own white-labeled as if you built it yourself without all the headaches. With our three SaaS license options, we give you the option to maximize your ROI. Schedule a demo to learn more and see all these features in action!

White Labeled Patient Experience

Telehealth Custom Brand Colors

Custom Brand Colors

Customize your colors and messaging to create the ultimate patient experience.

Telehealth Web Patient Lobby

Web Patient Lobby

Add a telehealth digital lobby to your website in less than 5 minutes.

Telehealth Configurable Surveys

Configurable Surveys

Capture instant feedback from your patients and clinicians post telehealth visit.

Care Collaboration

Telehealth Visit Room Management

Visit Room Management

Mirror in-person workflows for video call transfer, add clinicians, or external caregivers.

Telehealth Screen Share

In-Visit Screen Share

During the point of care, share your screen with patients or care team members.

Telehealth In Visit Chat & Links

In-Visit Chat & Links

Chat with care team members or exchange links to secured content.

Virtual Care Management

Telehealth Text Notification

Text Notifications

No need to be tethered to a portal. Receive SMS alerts when patients arrive.

Telehealth Image Capture

Image Capture

Have the ability to take, store and forward, high-res images while speeding up the patient intake process.

Telehealth Mobile Access

Mobile Access

Take telehealth calls on the go, access your patient care in the palm of your hand.

Patient Connection

Telehealth Text Link

Text Link

Send patients a secured SMS link to connect with one touch.

Telehealth InstaConnect

InstaConnect

Share your secured link or dedicated video “phone number” to enter through your
web patient lobby.

Telehealth Routing System

Routing System

Route patients on-demand to skilled clinicians anywhere they are needed.

White Labeled Patient Experience

Telehealth Custom Brand Colors

Custom Brand Colors

Customize your colors and messaging to create the ultimate patient experience.

Telehealth Web Patient Lobby

Web Patient Lobby

Add a telehealth digital lobby to your website in less than 5 minutes.

Telehealth Configurable Surveys

Configurable Surveys

Capture instant feedback from your patients and clinicians post telehealth visit.

Care Collaboration

Telehealth Visit Room Management

Visit Room Management

Mirror in-person workflows for video call transfer, add clinicians, or external caregivers.

Telehealth Web Patient Lobby

In-Visit Screen Share

During the point of care, share your screen with patients or care team members.

Telehealth In Visit Chat & Links

In-Visit Chat & Links

Chat with care team members or exchange links to secured content.

Virtual Care Management

Telehealth Text Notification

Text Notifications

No need to be tethered to a portal. Receive SMS alerts when patients arrive.

Telehealth Image Capture

Image Capture

Have the ability to take, store and forward, high-res images while speeding up the patient intake process.

Telehealth Mobile Access

Mobile Access

Take telehealth calls on the go, access your patient care in the palm of your hand.

Patient Connection

Telehealth Text Link

Text Link

Send patients a secured SMS link to connect with one touch.

Telehealth InstaConnect

InstaConnect

Share your secured link or dedicated video “phone number” to enter through your web patient lobby.

Telehealth Routing System

Routing System

Route patients on-demand to skilled clinicians anywhere they are needed.

Download Our Telehealth Product Sheet

Telehealth Technology Product Sheet

How does our HIPAA compliant telehealth solution work? Download this product sheet to understand why our telehealth platform is different from anything you’ve seen before.

Within this product sheet, you will find more information on how One Touch Telehealth empowers healthcare providers with their own white-labeled telehealth solution in less than 24 hours. Learn more about how it works both from the patient and provider experience perspective.​